1. Introduction

TravelPoint Azerbaijan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a booking or inquiry
• Contact us via email or contact form
• Subscribe to our newsletter
• Interact with our website

This information may include:

• Name and contact information (email, phone number, address)
• Travel preferences and booking details
• Payment information (processed securely through third-party payment processors)
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit and time spent on pages
• Referring website addresses
• Operating system

3. How We Use Your Information

We use the information we collect to:

• Process your bookings and provide requested services
• Communicate with you about your travel arrangements
• Send booking confirmations and updates
• Respond to your inquiries and provide customer support
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations
• Prevent fraud and enhance security

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Hotels and accommodation providers
• Tour operators and guides
• Transportation services
• Payment processors
• Email service providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for marketing communications
• Request data portability

7. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

TravelPoint Azerbaijan
Email: [email protected]
Address: 17 Neftchilar Avenue, Baku, Azerbaijan